Team members and roles

Invite people from Settings → Team. They receive an email invitation that is bound to the address you invited — another account can't accept it. Team accounts are available on plans that include them.

Roles

• Store owner — full access, including plan and billing. Each store has exactly one owner.
• Store administrator — everything except the owner's plan and billing. Only the owner can grant this role.
• Product manager — products, inventory, the builder and analytics.
• Order manager — orders, fulfillment, refunds, customers (view), inventory and shipping.
• Customer support — orders and customers.
• Read-only analyst — orders, customers and analytics, without changes.

Permissions are enforced on the server for every action, not just hidden in the interface. Sensitive actions (payments, refunds, team changes, publishing) are recorded in the store's audit log.